Vaginismus.com » Cust. Service Feedback

Exceptional professionalism and help

info1 — Fri, 13 Nov 2009 01:05:09 +0000

Just though to let you know that we have received out Kit near the end of last week - sorry I couldn't notify your earlier.

Thanks again for your exceptional professionalism and help - it is a pleasure working with you.

Have a blessed week!

Amazing customer service

info1 — Sat, 13 Jun 2009 01:14:38 +0000

Again, thank you so very much, I look forward to receiving the books, joining the community, sharing and reading stories of others, and one day, finally being able to put this all behind me and truly show my husband just how much I love him.

What amazing customer service.....! I have a friend who is going through the same thing, and I'm definitely going to recommend this website to her. Thank you thank you thank you.

Responsive

info1 — Sat, 13 Jun 2009 01:12:21 +0000

Thank you for your very prompt reply to my email . . . I wish that customer service in all the businesses I work with were this responsive.

Top class service

info1 — Sat, 13 Jun 2009 00:54:17 +0000

You really have top class customer service. Meg was really very helpful and responded promptly to each of my emails. I had some delivery problems but I received good support from your customer service team. And I am a very satisfied customer. You guys rock!!!:)

Above expectations

info1 — Sat, 13 Jun 2009 00:51:11 +0000

I just wanted to let you know that I received the package yesterday. Thank you very much, I really appreciate it. The service was above expectations, and I will recommend your company to people I know.

Your service and education is such a needed gift

info1 — Sat, 13 Jun 2009 00:09:42 +0000

How wonderful to deal with folks that do business the way you do. Thank you so much for your help in this refund. Your service and education is such a needed gift to those who are struggling with this issue.

Much relief

info1 — Sat, 13 Jun 2009 00:06:23 +0000

Thank you for your reply which has helped a lot. I also phoned one of the therapists who gave you feedback on the website who has confirmed what you have said. We have been told in the past by a relationship counsellor that they had never heard of this issue before (this was before we knew of the word 'vaginismus') and I'm sure you can imagine the relief many years later when we stumbled a few weeks ago onto your website. Having this situation normalised is already starting to reduce the fear of it not ever getting better.

Starting my life over now

info1 — Sat, 13 Jun 2009 00:01:58 +0000

Thanks so much for your help...and thanks so much for having the products and materials...my Dr told me about your site..I have scar tissue from radiation treatments and starting my life over now..I was so grateful to be able to find information and products..Thanks so much...will be passing your site to anyone who asks!!

Responsive and professional

info1 — Fri, 12 Jun 2009 23:22:57 +0000

My earlier reply was just to thank you for sending the tracking number and for being so responsive and professional. It has been a pleasure to work with you and your company.

Fast and courteous

info1 — Fri, 12 Jun 2009 22:41:16 +0000

Thanks a ton for your fast and courteous customer service. I hope to hold that kind of attitude in my business dealings as well.