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Help and kindness New
Oh my goodness, thank you so much. I was just diagnosed with this condition a few days ago, so I am new to the entire aspect. I appreciate all of the support that I have gotten from this website so far, and look forward to being a part of the community. The help and kindness I have gotten from the respondents of my message, and the overall quality of the website has been a great network of support and security. Thank you again
Wanted to scream it from the roof tops New
In the past I have seen a psychosexual counsellor, and a (very expensive!) top Harley Street (London) sex therapist. Both treatments unsuccessful - that's when I decided to google 'vaginismus' on the internet and stubbled across the website. When the trainers first arrived I felt shocked and upset - and immediately scared about failing. However, what's great about this program is that it let's you work at your own pace - no rushing, no pressure.
At 26 years of age, I managed to have full IC with my fiance and live-in partner of 5 years for the first time. I wanted to scream it from the roof tops, I wanted to cry - I felt such a weight had been lifted. Instead, I chose to smile inwardly as this has always been my (and my partner's) little secret....
I don't want to share my story to gloat - I want to share my story to hopefully inspire those on the program. It's taken me a year. At times I had breaks and gave up, at times I cried and felt like a complete failure, at times I felt stupid, at times I felt helpless and abnormal and that I'd never be able to make love to my husband so 'what was the point'....
I sought comfort by reading other's comments on the forum. But I also picked up valuable tips; practical tips that really helped me to succeed:
- Warm lubricant and trainer in warm water before staring insertion exercises
- Persevere persevere persevere
- When you think you've practiced insertions enough...do it some more (you can never have enough practice controlling your pc muscles)
- When it comes to inserting a penis for the first time - straddle the penis facing away from your partner
- lubricate lubricate lubricate (I dread to think how much money I must have spent on lubricant!)
- Review your declarations, often
- Love and respect your own body
And a couple of tips from me:
- Only do this program if you feel truly ready - be prepared to explore your past in order to move forward
- Read erotic fiction (this helped me to accept IC as a 'healthy' act)
Although I've achived IC now, I feel I've only started on my journey. I'd like to diminish unhealthy messages and emotions towards IC entirely, and I'd like to be able to achieve a pap smear screening.
I have overcome primary vaginismus. I can tell you it has been the hardest, longest personal battle that I've ever had. Now I can thank Mark and Lisa Carter - for they truly are my saviors. I truly believe the vaginismus kit I bought is 'worth it's weight in gold'.
Thank you Mark and Lisa.
352 unconsumated patients with 100% success rate New
We use your dilator & materials since 2003 and find them very very beneficial. We are the one of a biggest sexual therapy center in Turkey. Vaginismus and Disparunia are very common problems in our country. It's been about 352 unconsumated patient so far and we had a 100% success rate with your products.
It's also been published by us in the biggest national "Gynecology and Obstetrics Congress" in Turkey (TJOD Congress, May 2008). And also been sited in our web site regarding vaginismus.
You can also publish and declare in your web site this my regards about your product. Kindly, Thanks again
Süleyman Eserdag, MD
Gynecologist & Sexual Therapist
www.jinekolognet.com/vajinismus.asp
Turkey
Making the journey smoother
I'd just like to thank Meg who is in customer service for her excellent and prompt service. There had been some problem with the delivery of the package and Meg responded to each one of my e-mails within a few hours of sending. She was also very reassuring and professional and showed a desire to help me solve the problem. You guys are excellent. Thank you for making the journey smoother.
Kindness
Thank you not only for your help and perseverance. Above all thank you for your kindness.
Words are not enough
I must express my sincere gratitude to you, for this great thing you did for me. I got the kit yesterday - you are so wonderful, words are not enough for me to thank you. I pray that you always get help whenever and wherever you need it. Thank you so much
New Life
I would just like to say thanks for your prompt service. I think that a new life for me and my husband begins from today.
Quality Customer Service
Thank you very much. I really appreciate you living up to the standards of an organization with quality customer service.
Hope and Encouragement
Thank you so much. Your quick reply demonstrates what we saw in your organization from the start - caring and understanding about something that few people seem to understand or have an answer for, or any knowledge at all for that matter. We are excited about receiving it because after so many months of frustration and confusion, we found this website which has brought us a lot of hope and encouragement.
Supportive and Understanding
I can't help the tears in my eyes as finally I can have someone to address my issue. At least I know someone like you are so supportive and understand the pain that I have been going through all these years.
Truly Commendable
This is really thoughtful and considerate of you! I cannot thank you enough for taking such great care of your customers and services to them!! This is truly commendable!
Quality Customer Service
Thank you very much. I really appreciate you living up to the standards of an organization with quality customer service.
Fast Delivery
"Thank you very much for the fast delivery of the package. We are glad about having found such a professional help and someone who understands the problem. The book is great!"
Customer Service
I sincerely appreciate the level of customer service that you provide, and I am very excited to get on with this program.
Prompt and Comforting
Thank you so much for your prompt response to my email and for the prompt and comforting phone call. I am actually excited now to try and attempt a new sex life after finishing the program! I am placing my order now…and can't wait to start. Thanks once again for such an awesome website and such care and concern that you take in your approach with those of us who are struggling to feel normal despite the lack of sex in our lives. I am still crying realizing that there IS hope and that I'm not alone.
Straight out of the UPS guy’s hands
Thanks so much for the quick response!! The package actually arrived today - I had it straight out of the UPS guy's hands. Thanks again
A small act
Thank you for your quick response and adjustment to my charges. This is what I call customer service. Just a small act, some would say, but it means repeat business and free advertising. If I am in need of your products in the future, you will be the ones I order from. And I will certainly recommend you to my friends!
Wonderful Resource
I have been able to log in and use the wonderful resource that I previously couldn't figure out. Thank you so much for your continued help.
Help on this sensitive topic
Thanks so much for your help on this sensitive topic. It is very much appreciated.
Service care!!!
i have received my Vaginisumus Treatment Kit and i'm very thankful for your customer service care!!!
It’s a blessing!!!
Thank you for responding and developing the material on Vag. It's a blessing!!! Thanks
Thankful
I am so thankful to the people for this site and support for women like us who suffer with this problem. Thank you very much.
Tremendous courtesy
Thanks for sorting everything out so promptly and for [customer service's] tremendous courtesy, I really appreciate it
Wonderful people
Comments: Hi I'm so grateful for finding this website cause I've been dealing with this problem for 5 to 6 years now. I wish I knew about this site sooner. I can't wait to use the kit. Thanks again for wonderful people and a very helpful website.
Very quick and efficient
"Thank you very much for posting me the link. I think your customer service is great very quick and efficient. Many thanks"
Help and support
"I just wanted to say thank you for your help and support … Before finding your wonderful website I felt lonely and I was thinking that I was the only one with this problem. Now I know that I have someone to speak with. Keep trying women with this problem. Thanks again for everything."
Wish all companies were as responsible and pleasant to work with
"Thanks for handling it so quickly. I wish all companies were as responsible and pleasant to work with as you are!"
Now you are helping me, too.
"You have helped so many people with this difficult problem and given them hope in their life, and now you are helping me, too. Thank you once again so kindly. I hope to let you know soon that I have succeeded with overcoming this problem. Thank you so much for your support. God bless you."
Highly appreciate it
"Thank you very much for your service. I highly appreciate it."
Doing well with the program
"I am doing well with the program … Thank you for your time, and website. It has been wonderful to know that other women are going through this too and that I'm not the only one."
Cannot believe the quick response time
"Your customer service is excellent! I live in South Africa and I still cannot believe the quick response time in receiving the vaginismus kit. Will keep in touch about my progress. Take care."
Service and help
"I received your treatment kit today. Thank you very much for you service and help."
Website is brilliant
"Your website is brilliant and I feel uplifted to know that I am not alone with this problem"
Quick reply, service and action
"Thank you so much for your quick reply, service and action."
Superb customer service
"I have now successfully placed an order ... and I just wanted to thank you very much for your superb customer service and attention. It really is appreciated. Thanks again"
I cannot find the words to thank you
"I cannot find the words to thank you for your co-operation ... everything you did for me so far is great ... Thank you once again for everything!"
Very impressed
"I'm very impressed with your warm and timely response!"
I must really thank you
"I must really thank you for so fast shipping and again for everything you have done for us for your kindness, information and all answers!!! Before we ordered, we were afraid. We weren't sure if you would send the packet and that we would just lose the money. But we decided that we will run the risk and now we are so happy for our right decision. Today (just before three hours) my father informed me, the packet arrived! We can't describe our feelings we are so happy!!! For us this means new beginning, beginning of new era; especially today's day! So, I hope and I believe that we will in the near future report you about our success. We really hope that we will stay in touch and we don't know how we can thank you. Warm regards from Slovenia!"
Heart warming
"Hi Lisa, first of all I just wanted to say thank you so much for your support. If was such a relief for me to find your website and even more really found your message below heart warming... Thank you so much for all your help - I sincerely appreciate it"
Prompt service and professional approach
"Thank you for your prompt reply to my email and for your offer which I gladly accept. Thank you again for your prompt service and your professional approach. Errors occur inevitably as we are all only human; it is the approach to rectifying such errors that distinguishes someone professional."
Hope and empowerment
"Just wanted to thank you for talking to me yesterday. You really gave me a sense of hope and empowerment."
Time & help
"Thank you very much for your time and help."
So grateful
"I am so grateful to find this web site as I never knew what I was going through was actually a condition and I was not abnormal. ... There was a lot of information that I found on your web site that was so informative and consoling for me as I never knew what the real problem was. Thank you."
Great customer service
"Thank you for your quick reply and great customer service!!! We will gladly recommend you to others having the same problem. Thanks again!"
Attention to detail
"I appreciate your attention to detail ... Thanks again"
Comforting to know
"Thank you for your email ... It was comforting to know that you provide the service you do and have the medical supplies you have ... If I know of anyone in the future, or if I ever need anything in the future, I will refer to your company."
I was touched by your concern
"Dear Sir, I was touched by your concern and excellent customer service ... thank u very much for your care and attention. ... it came to my mind to get your product to a friend of mine in England, and afterwards he can carry it by hand to me on his summer vacation in Egypt. ... Again I would like to thank you for caring for your customers ... THANK YOU VERY MUCH FOR YOUR KINDNESS."
Thank you SO much
"Just received the order today...thank you SO much for upgrading my order so I could receive this before I have to leave! This takes a tremendous worry off of my mind... Thanks again :)"
Extremely kind
"You are extremely kind and generous. I'm very excited about joining the forum as I think it'll provide me with the motivation and support I need as I go through the program. Many thanks once again for all your help."
A great help
"Thanks so much Lisa. You've been such a great help. Just signed up and posted. I LOVE your program!"
Thanks so much
"Thanks so much for your generosity, I really appreciate all your assistance."
Excellent service
"As always, thank you for your prompt response and your excellent service."
Cannot thank you enough
"Cannot thank you enough for the very quick response to my email. And for your kindness. Thanks again"
Forever grateful
"... if there is anything at all that you guys need help with please don't hesitate to ask. I know I am no professional, but I would love to help in anyway that I can to free women from the bondage that vaginismus holds us in. I am forever grateful for the way God has used you and Mark in so many of our lives...I'm sure each day you are in awe of the dreams He has helped you both to accomplish."
Incredibly appreciative
"I just received a full kit from Vaginismus.com to replace the damaged dilator set that had arrived in a crushed and half-opened package. This one was in perfect shape and the contents are terrific. I am incredibly appreciative of your very generous resolution to the issue of receiving damaged merchandise even though the fault was not yours. I have attached a few photos of the previous package in case they are helpful as evidence when you approach UPS with this concern ... Thank you very much - I'm grateful that your company exists to help women with an awfully difficult health problem. I also wish to personally thank the gentleman I spoke to on the phone last week whose kindness and concern were wonderfully helpful and trust-inspiring."
A speedy response
"What a speedy response! Many thanks"
A supportive community
"Thanks so much, Lisa! It's great to find a supportive community about this."
I cannot tell you how much this means
"Thank you so much for your speedy response! ... I cannot tell you how much this means to me and I would also like to thank your website for helping women like me with this problem. I really don't know what I would have done if I didn't find your site. Thank you so much and please keep up the good work!"
Accommodating
"Thank you very much for being so accommodating"
Prompt follow up
"Thanks for your quick response! Just wanted to let you know I received the books on Monday, Jan 15th. Thank you so much for your prompt follow up and excellent customer service! I have already recommended the books to a friend."
Excellent service
"Just to say thanks. Placed and recieved my order in perfect condition. Many thanks and I will surely refer other people to your excellent service."
Appreciation
"Wow! Thank you very much for sending it out so quickly, and the way you've treated me during this whole process. I really appreciate it! Have a good day!"
Going that extra mile
"I just wanted to thank you, once again for all your help and by going that extra mile to help me receive my package sooner and in good order! I really do appreciate it very much!"
Thank you very much
"I just wanted to let you know that I received the package today. Thank you very much once again for everything...we'll let you know how we did!"
Very pleased
"I would like to thank everyone ... very pleased to receive the order so quickly in the UK"
Really impressed
"We are really impressed and happy by the service you and your company provide to the customer ... Million thanks for your kind attention and help."
Thank you so much
"I am a Clinical Psychologist working with women with Vaginismus here in Sydney, Australia. I was impressed with the presentation of all your products - they all look good and the books and web site are informative and both easy to read, and understand. The patients I see who have received your products have been helped immensely by the prompt service; the web site; the follow up service and now the Private Forum. This package has helped them to learn and understand about Vaginismus and feel supported in their quest for overcoming this difficult and often misunderstood problem."
Jessica Medd, Clinical Psychologist,
Dept of Urology, Concord Hospital
Concord, N Australia.
Grateful
"Thank you so much for responding so quickly to my messages. I am very pleased with this product and grateful with how helpful you were. Thanks again!!"
Efficiency and understanding
"I appreciate your efficiency and understanding, and I applaud the quality of your customer service."
Excellent service and material
"I thank you again for the excellent service and your excellent material. My best wishes for Christmas and the New Year."
Support
"Very nice support. Thanks"
Five star service
"Hi Lisa, I would just like to take this opportunity to thank you for the attention and the five star service that we have received thus far. A special thanks to you Lisa for getting back to us so promptly. Thank you once again for the attention."
Grateful that you exist
"I am grateful that you exist and that your company has a real interface between itself and the customer … helps to create a sense of sincerity. I was afraid I was losing 150 dollars to a scam but I had no choice. When I was responded to by a real person, in detail, I was relieved … thanks"
Kudos!
"Kudos!"
Thanks for your encouragement and dedication
"Thank you so much for your prompt reply and input. The material you guys have offered for people is wonderful and I especially am excited about the online forum, which is already proving to be a great support network. Thanks for your encouragement and dedication with helping people overcome vaginismus."
Customer service was fantastic
"For customer service questions. I was pleased with the fairly rapid response to my e-mail inquiry … Customer service was fantastic"
I have been able to enjoy intercourse again!
"My experience with ordering from vaginismus.com was very positive … I wrote to customer service and voiced my concerns. A representative wrote back and gave me some excellent advice and encouragement. I've had vestibulitis for many years and had a vestibulectomy over a year ago. Sexual intercourse was still too painful for me. After using the dilators as directed for the past few months, my husband and I have been able to enjoy intercourse again! Thank you so much!"
Best customer service I have ever had
"Your company has the best customer service I have ever had with any company! Thanks!"
Customer service went beyond the call of duty
"I … found it wonderful to work with a service that is so committed to helping vaginismus sufferers. Customer service went beyond the call of duty to try and get the books to me as soon as possible and was thoughtful, prompt in responding to emails and always courteous and accommodating. This was so much appreciated."
Best service in a long time
"I would love to make a comment … it's the best service I have had in a long time"
Wow, what service
"Just a short note to say my order arrived! Wow, what service - it would have taken longer to come from the south of England to the North!!!! I have looked at everything - and the information looks very good, and helpful - thank you again, I look forward to conquering my problem"
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